How can we help you?

When you select a product on the Website that will be delivered to you directly by a Brand (as shown in the table below), you will be notified of this ahead of your purchase.

1. When you purchase a Dropship Product, the contract of sale is still between you and the Seller, and the Seller’s terms and conditions of sale will apply to this purchase, with the following differences: 
   1. The Brand will deliver Dropship Product(s) direct to you from their warehouse.
   2. Dropship Products are only available for standard delivery within the United Kingdom, Next Day Delivery or Click & Collect is not available. 
   3. Dropship Product(s) will be sent separately from other items in your order.
   4. If you need to return a Dropship Product, you must send this to the relevant returns address set out in the table above. Dropship Products cannot be returned to stores. 
   5. Returns for Dropship Products are eligible for refund only, no exchanges are available.
   6. Gift cards cannot be used as a method of payment for Dropship Products.
   7. Promotions and discount codes do not apply to Dropship Products.
2. In accordance with the Seller’s Privacy Policy, we will share details of your order with the Brand to fulfil your order.
3. Please also note the following additional terms, which are specific to GAME Dropship Products only:  
   1. You must be 12 or older.
   2. Certain GAME products are age restricted. Any product with a PEGI (Pan-European Games Information) rating will be clearly described as such on the product page for that item. For further information on age ratings, see the Video Standards Council Website, the PEGI website, or the Ask About Games Website. By placing order an order for the purchase of an age restricted products on this website, you confirm you are of the appropriate age to receive and view the specified certification of the title(s) so ordered. Any person ordering a product for a third party hereby certifies the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) so ordered. The Seller reserves the right not to supply any age-restricted product where it reasonably believed that you are below the relevant minimum age.
   3. We reserve the right in our absolute discretion to limit a specific product or products to one product per customer (which includes, but is not limited to, per postcode, per email and/or per payment method). Customers will be notified via the product display page or during check out, which product(s) these terms apply to. If we detect a breach or attempted breach of these terms, we may cancel the relevant order or orders for the limited item(s).
   4. You cannot redeem or earn GAME Reward or GAME Elite Reward points on Dropship Products, and purchases of Dropship Products will not appear in your GAME Reward account or your GAME Elite membership purchase history.